The Patient Safety Privacy Protection Center (PSOPPC) provides technical assistance to listed Patient Safety Organizations (PSOs). In addition to technical assistance provided to PSOs by the PSOPPC, the Agency for Healthcare Research and Quality (AHRQ) provides technical assistance to all interested parties regarding the Patient Safety Rule, PSO listing processes, listed PSOs, and other PSO operational issues. The AHRQ PSO Office can be reached at firstname.lastname@example.org or at (866) 403-3697.
The PSOPPC Help Desk is available Monday through Friday. Outside of the hours of operation listed below, all inquiries submitted via email or voice message will be answered on the following business day.
3110 Lord Baltimore Drive, Suite 104
Baltimore, MD 21244
The PSOPPC website provides online assistance for forgotten passwords. Select the "Did you forget your password" link on the Sign In page and follow the step by step instructions to change the PSOPPC password.
If the PSO has been listed by AHRQ, appropriate PSO team members are eligible to obtain a User ID to sign in to the secure pages of the PSOPPC website. Account registration includes the user completing a registration form with the signature of the PSO's Authorized Official. A notarized signature is also required as proof of identity. The form should be submitted to the PSOPPC Help Desk for processing.
AHRQ coordinates the development of Common Formats for reporting patient safety data. This activity is authorized by the Patient Safety and Quality Improvement Act of 2005 (Patient Safety Act) and the Patient Safety and Quality Improvement Final Rule (Patient Safety Rule). In collaboration with the
Patient Safety Work Group (PSWG), AHRQ has developed Common Formats for three settings of care - hospitals, community pharmacies and nursing homes.
The Patient Safety Organization Privacy Protection Center (PSOPPC) provides reporting solutions at the organizational level as well as at the data management level. These solutions create opportunities to develop and validate patient safety data submissions to the PSOPPC and to validate the PSO Profile information.
For more information about the available reports, please visit Reports.
This section includes the AHRQ PSOPPC Technical Assistance Contact list which provides direction on what questions should be submitted to AHRQ or the PSOPPC.