Patient Safety Organizations (PSOs) listed by the Agency for Healthcare Research and Quality (AHRQ) and PSO affiliated vendor organizations are eligible to create an account to access the secure pages of the Patient Safety Organization Privacy Protection Center (PSOPPC) Web site. The PSOPPC Help Desk provides services for all account registration needs and can be contacted via email at firstname.lastname@example.org or by calling (866) 571-7712.
Please find account registration information and instruction below by account type. Registration forms must be signed by an Authorized Official, notarized, and mailed to the following address: (Please note: e-mail and fax submissions will not be accepted)
Level 2 authorization enables users to submit or update their PSO and Provider Profiles via online submission or by XML submission. Level 2 users can run profile summary and detailed submission status reports, access secure PSO reference materials, and update their own account information.
PSOs interested in acquiring a Level 2 account are required to submit a Level 2 Web site User Registration Form. Once registration is approved and verified, the user will be assigned a user ID and password. Access to the User Registration Form can be found below:
PSOPPC Level 2 User Registration Form Posted on: 06/09/2015, 130 KB
Level 3 authorization provides access to all Level 2 functionality. Additionally, Level 3 authorization allows the user to submit patient safety events under a direct PSO or a PSO-authorized vendor. The user can create and view Aggregate Reports and Patient Safety Event Submission Management Summary and Detail Reports.
PSOs interested in obtaining a Level 3 account are required to submit a Level 3 Web site User Registration Form. Once registration is reviewed and verified, the user will be assigned a user ID and password. Access to the User Registration Form can be found below:
PSOPPC Level 3 User Registration Form Posted on: 06/10/2015, 120 KB
For additional security, two-factor authentication will be required in order for Level 3 users to log in. The second-factor authentication code will be sent to the user's designated mobile phone via SMS text message.
PSO Administrator authorization provides access to all Level 3 functionality. Additionally, the PSO Administrator has the ability to authorize a vendor to submit patient safety event data for their associated PSO. PSO Administrator authorization can only be issued to the Authorized Official (AO) or Point of Contact (POC) of the PSO.
AO's and POC's interested in obtaining a PSO Administrator account are also required to submit a Level 3 Web site User Registration Form. Once registration is reviewed and verified, the user will be assigned a user ID and password. For additional security, two-factor authentication will be required in order for PSO Administrators to log in. The second-factor authentication code will be sent to the user's designated mobile phone via SMS text message.
PSO-authorized vendor organizations are able to submit AHRQ Common Formats patient safety event data on behalf of PSOs. Each vendor account will be required to submit the Vendor Organization Registration Form.
Vendor Organization Registration Form Posted on: 05/12/2014, 34 KB
Each user under a vendor organization account must hold a Level 3 account. Review the Level 3 Accounts section above for further details.
Please note: vendor organizations can only submit patient safety event data on behalf of those PSOs who have completed a Data Use Agreement (DUA) and the Vendor Authorization process.
Review the list of questions and answers posted below. This information is updated regularly with the knowledge that will be gained as more PSOPPC services become available.How do I register for an account?
PSOs listed by AHRQ are eligible to obtain a user account(s) to access the secure pages of the PSOPPC Web site. Account registration includes completing a registration form with signatures from the Authorized Official of the PSO. A notary signature is also required as proof of identity. The original form will be submitted to the PSOPPC Help Desk for processing.What do I need to Sign In?
Before signing in to the PSOPPC Web site, a user must :
If the initial temporary password is not received via email, please contact the PSOPPC Help Desk at (866) 571-7712 or at email@example.comWhat if I forgot my password?
The PSOPPC Web site provides online assistance for forgotten passwords. Select the "Did you forget your password" link on the Sign In page and follow the step by step instructions to change the password.What if I forgot my user ID?
The PSOPPC Help Desk provides assistance in retrieving user account information. If a user has forgotten their user ID, please contact the PSOPPC Help Desk at (866) 571-7712 or email at firstname.lastname@example.org. Appropriate credentials will be required to furnish user identification.How do I know if two-factor authentication is necessary for my account?
Only Level 3 and PSO Administrator user accounts will require two-factor authentication. Upon login, a second-factor authentication page will be shown, where the user will generate and enter the authentication code received on their mobile phone.
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